Individual application help under #1588

Personal and customized: our service support - knowledgeable and friendly

Our support staff will look after you individually or, if desired, on-site at your premises.

Online application help using screen transfer via TeamViewer can be found here:

Specializing in Wire-EDM, our application experts will answer any questions you may have about your DCAMCUT system by phone under -1588, provide tips for your day-to-day use of the software, and/or assist you with configuration tasks. Support on-site at your premises can be booked with us and will be charged at cost.


To make work easier for you and us, you can provide us with a service set of your software in preparation for a service request. Based on this information, we can look at your problem before our phone call and assist you quickly.

To service set video click here

 

Contact

News

NEW and coming soon

09/09/2021 DCAM Training Center, now equipped with a Mitsubishi MP2400 and MA2-100 rotary/swivel axis from ITS for scheduled…

Read more

Healthy Christmas

12/17/2020 We wish you a Merry Christmas and a happy, healthy and successful New Year.

Read more

ME Workshop with DCAMCUT

08/07/2019

Read more

Seminars

DCAMCUT Solo basic course

The five-day course “DCAMCUT Solo with EDMCAD (SolidWorks)” is recommended for users who are new to the DCAMCUT program. In case of prior knowledge of SolidWorks, the course only lasts four days.

Read more

Success story

Friedrich Erodierservice GmbH in the DCAM user report

Friedrich Erodierservice GmbH develops, plans and manufactures reliably with DCAMCUT

Read more